2.0
Jun 28, 2010
Current employee
Londres, Inglaterra
Recommend
CEO approval
Business Outlook
Pros
Travel concessions are ok compared to other airlines but not the best. A very extensive route network. Safety and customer service training is very good.
Cons
There is unfortunately now a culture of a race to the bottom. It's all cuts, cuts, cuts. According to the leadership team within BA, cabin crew are not entitled to a liveable wage. They want college and university leavers in and out the door in no more than 5 years to keep the wage bill low. Customer service will suffer as a result and BA will loose passengers. No longer a company to be proud to work for. Such a shame.