Pros
A fast paced and interesting industry
Cons
Leadership above branch level is laughably out of touch with front-line operations, existing in a corporate bubble full of backbiting and office politics. Due to this, senior leaders push processes, tools, and systems that are woefully inadequate and unfit for purpose onto the branches. They then place blame on branch-level leaders and employees when they inevitable fail in spectacular fashion. Facilities and equipment are worn threadbare and are, frankly, unsafe. Senior leadership postures like it cares about engagement and safety, but every single bit of focus is on cutting jobs and costs, often in ways that are dishonest, unsafe, and unethical. Who we can fire next is a daily topic of conversation. Support systems and training are practically non-existant. You will have zero work/life balance and there is no opportunity for progression. Mass layoffs will occur nearly every quarter. Communication and coordination are non-existent.
