Great benifits, poor leadership. - Customer Service Representative Beyond, Inc. Employee Review

2.0
Oct 17, 2010
Recommend
CEO approval
Business Outlook

Pros

The insurance benifits are superb.

Cons

Don't try to get ahead in this company unless you are "in" with someone. Most promotions are based on personal feelings of team leads and supervisors, not you performance or capeabilities. Upper management has been hired from within, that means not many are qualified for the positions and almost all new projects and procedures are always a work in progress, and are usually at odds with the other departments. Working at the call center is a nightmare for the most part.

Explore other reviews about Beyond, Inc.

5.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
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