Management is not open to feedback. - Anonymous employee Belong (CA) Employee Review

1.0
Feb 10, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team is made up of some of the most hardworking, smart and supportive people that I know. If the culture wasn't so top-down, the environment that these amazing team members could cultivate would be great.

Cons

Management attempts to produce results through fear, there are constant threats of being put on a PIP, even for new team members. It's clear if someone openly disagrees with management, they will not be working with Belong much longer... Often people are brought on for a certain role and their day-to-day ends up looking very different than what was described to them. It sets everyone up for failure and disappointment. Understandably, your focus may change and you do need to be adaptable at a growing startup, but it appears that people are told they will be given opportunities that consistently never happen. Workflows are too dependent on Slack, everything is encouraged to happen publicly for "learnings", but it just ends up that people are blasted and shamed in front of everyone. "Slack attacks" are common You are expected to be on and responsive 24/7, including weekends and holidays. It is series A so there is a lot of work to be done, but in general there is very little appreciation or acknowledgement from management of the sacrifices the team constantly makes. There is no such thing as a work/life balance. It's important to set boundaries, but Belong makes it difficult. There is no focus or mention of mental health, self-care, or even an understanding of how challenging the state of the world is right now

avatar
Belong (CA) Response
3y
Hi former Belonger, It saddened me to hear about the suboptimal experience you had working at Belong. We strive to provide a positive environment, and feedback is a significant component of our culture, so we make time for it in formal and informal ways through anonymous questions during the all hands, performance reviews, and monthly feedback sessions. A lot has changed since you left this review, and I would love to share more about how we have evolved our practices over time. Please feel free to reach out directly at fiorillo.flora@belonghome.com I wish you all the best, Flora Fiorillo Vice President, People Operations

Explore other reviews about Belong (CA)

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Working on large-scale property management systems - Engineers share knowledge instead of competing - Good planning and organized workflows - Flexible work setup and modern collaboration tools - Improving my backend and API development skills

Cons

Usually tense and exhausting on projects with quick turnaround tim

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has unbelievably high standards and thinks far to highly of itself. Not even sure that counts as a pro. But if you somehow get hired, it means you managed to survived the absurd expectations. So I guess that says something.

Cons

- Management keeps insisting this is not a call center role, but that is completely laughable because it absolutely is! - Honestly, it is even worse than working at a call center! - The workload is far more demanding, far more exhausting, and requires much more than simply answering calls and giving responses! - Every interaction becomes another urgent problem dumped on you that needs immediate action! - You are expected to move nonstop, think nonstop, react nonstop, and survive under constant crushing pressure every second of the day! - The pace is so outrageously intense that you completely lose track of time and everything happening around you. - By the time shifts finally ends, your mind and body feel completely wiped out and you suddenly realize just how severely exhausted you actually are!!

2
See reviews by: Helpful|Rating|Date|All