Loved company until 18 months ago - Co-Manager Bath & Body Works Employee Review

2.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, great customers! Dress code is nice, love the products and gratis is nice. Discount at Victoria's Secret is a good perk.

Cons

Everything was great until we got a new RM. He has no people skills and feels the need to pop into stores unannounced and criticize everything. His "action plan" for the district was to hire managers from outside the company! The company no longer values loyal employees. In the last 6 months we have lost all 3 upstate NY DM's who each had 15 plus years of service with the company and numerous awards. Our district has also lost 4 of our top volume store managers to other companies due to the poor treatment we have all received.They had each had between 6-18 years of service! They are hiring outside the company for stores rather than promoting from with in. The new managers have no clue what they have gotten themselves into but our new DM is treating them like are the best thing that has ever happened to the district! Holiday is going to be a nightmare! I am sure there will be many open management positions in January when stores miss there December sales plans. The company is not the same since Ken Montera the EVP left. You have to wonder if he saw the writing on the wall and got out before it all fell apart.

Explore other reviews about Bath & Body Works

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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