Great for a temporary job! - Customer Sales Lead Bath & Body Works Employee Review

1.0
Jun 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Free stuff (we used to get more before the company started cutting down) It's possible to move up into leadership roles very structured selling technique. floorsets can be fun.

Cons

the structure in the selling technique is good in theory but is heavily enforced by corporate and it rolls downhill. The DM is hard on the SM. The SM is hard on the CM's who are hard on the SL's who are hard on the associates. I know the associates get frustrated with this sometimes, because actually putting the methods into practice is not as easy as the high ups in corporate make it seem. If it is dealt with in a positive manner, the store could greatly benefit from it, but if one in the downline uses more of a condescending, lecturing tone, then that rolls down hill as well and you get unhappy management and associates. The tone in my store has gotten increasingly hostile in the past couple months, making it hard to enjoy my time there. The higher management doesn't realize that I am a younger Manager. I am still in college and would like to enjoy my summer with my friends, but any time I do, I get pulled aside and told to put the company first.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

1
See reviews by: Helpful|Rating|Date|All