Terrible. - Assistant Store Manager Bath & Body Works Employee Review

1.0
Aug 4, 2017
Recommend
CEO approval
Business Outlook

Pros

The discount is decent, when applicable. Benefits & 401k were a perk. Good for a second part-time job for extra cash.

Cons

This company is stuck in 2002. It's apparent the brand is struggling, and store "leadership" is nothing more than glorified sales associates. There are constantly "coaching moments" that can easily be avoided if employees are trained properly from the beginning. SPAH is a joke and nearly impossible to attain. As a member of management, I had little time to actually manage the business or train associates because selling was our main priority for whatever reason. A typical day consisted of arriving at 9 am, processing shipment in & having to stay in the back with the driver due to LP issues (provided the driver came as scheduled), counting registers, checking email, recording chat ins, all before the opening at 10 am. Due to substantial payroll cuts, I would be the only person in the building at times until my next associate arrived at 11 & may have had to close the building myself. Any member of leadership who has worked here knows exactly what I mean. Turnover, managerial more so than associate, is ridiculous; my store could never keep a GM and it made sense why. I've worked for a few retailers and this is by far the worst on the list.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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