Store Manager :( - Store Manager Bath & Body Works Employee Review

1.0
Jul 27, 2017
Recommend
CEO approval
Business Outlook

Pros

When you start out in lower level leadership there can be a lot of growth opportunities. Product assortment is always changing so it keeps things exciting. Learn a lot about customer service and selling, scheduling, strategic planning, visual merchandising.

Cons

Once you have worked there for a lengthy period of time the opportunities seem to be less and less for career advancement. The company has changed a lot over the years and now has a culture where they reward the leadership skills of managers at stores that are simply making plan even if it is just based upon having the traffic to do it vs being focused on skills as well. They have also stepped away from having a development plan process for leaders as they had in the past because they have such a strong focus on selling and business metrics only and don't want anything to get in the way of that at all even if its about developing leadership skills. This has really decreased the quality of leaders vs what there had been in the past and many high performing leaders with exceptional skills moved on and have been successful at other companies. Also pushed out many experienced District Managers to save money and new DM's do not travel to locations as frequently as former leaders. One may only see their DM once per quarter even in a high volume newly designed location and this creates a lack of feeling developed as a store manager. Work life balance can be ok if you are good at delegating tasks and are ok with working every holiday and weekend because it is an expectation that leaders are in the business. They have been remodeling stores and saying they are growing the company, but in secret while doing this they are closing locations as well and not making it public news as many other retailers do. They have also cut back a lot on product because of the remodels because it has hurt spending.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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