Used to be good - Service Desk Technician BDO Employee Review

Work life balance and range of opportunities

Tools available and total pay

Compensation is OK. There are some really nice people in the organization to work with, but you have to find them.

If you are not part of the SWC "club" (company name prior to them joining BDO), good luck. Poor leadership!!! Practice lead talks to everyone like they are talking to a CEO, not relatable in most cases. No clear employee development plans. You are held accountable for things completely outside of your individual control. They stress incorporating AI into work strategy, but have no plan on what that looks like or how to do it and want everyone to formulate it because leadership has no roadmap. One has no control over where you want to take your career, yet you are expected to know everything, about everything. As a result, you become an expert of nothing! Work assigned rarely leverages skills, almost as if they throw darts to see who works on what.