No Job Security - Mortgage Banking Officer BBVA Employee Review

1.0
Jan 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The office is located near a good taco place.

Cons

My entire department was shut down, even though we had active job postings open at the time. Even the longest-tenured employees were given very little severance. This company values scores from customer satisfaction surveys even more than it does production, and that's no exaggeration. You're held responsible for customer dissatisfaction even the issues stemmed from another group. All calls are recorded and subject to very strict standards.

avatar
BBVA Response
7y
Thanks for sharing your experience with us. BBVA Compass puts careful consideration into decisions like these, and we aim to handle these situations with sensitivity and care. If you would like to speak with someone in Talent & Culture about what happened, please reach out to us at 1-888-474-3575.

Explore other reviews about BBVA

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Lean deal team size learned a lot

Cons

Below standard street pay for interns

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

See reviews by: Helpful|Rating|Date|All