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B&H Photo Video

Is this your company?

Wasted Potential - Senior Content Writer B&H Photo Video Employee Review

1.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

If you shop at B&H, the employee discounts are nice. Reasonable benefits. Nearly impossible to be fired.

Cons

While your experience at B&H will largely depend on which floor/department you work in and who your manager is, there are issues with B&H's company culture that prospective hires should carefully consider before accepting an offer. First, B&H is deeply, deeply entrenched in an antiquated business model so if you don't like working in a cubicle that hasn't been cleaned since 1980, you probably will not enjoy the workplace in the offices. While they are currently WFH on Fridays, you are expected to be sitting at a desk from 9-6 Monday through Thursday regardless of your job title. Nearly nobody in management comes from a photo background or understands the photo industry beyond sales which quickly becomes tiresome for anyone working in creative roles. It has been a slow bleed of senior creative talent since B&H has returned to the offices which has led to demoralized, unmotivated teams. Workers bond over their collective exasperation and frustration with management. B&H also gets away with a lot of things that a public company could never pull off. Conservatively, 80-90% of management in the offices is the same gender and ethnicity. Countless managers are appointed with no qualifications beyond being related to someone or having dirt on someone higher up than them-- with exactly the kind of results you would expect. This is a company where the head of HR is the CEO's sister. You will also be celebrating Jewish holidays which is fun at first (if you are salaried, that is-- hourly workers have to cover many of those days with PTO). However, you have to use PTO to cover national holidays if you don't want to report to your cubicle on the Fourth of July for example. For a company with so much potential, it is a shame to see what it has become under its current leadership.

Explore other reviews about B&H Photo Video

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

the company benefits are good

Cons

long hours and some clients can be demanding

2.0
Dec 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Talented, hard-working colleagues who genuinely care about delivering quality results. • The company has strong brand recognition and a long history in the photo/video industry. • Opportunities to take ownership of complex projects and develop cross-functional skills.

Cons

Across my time with the company, I experienced several leadership and communication challenges that affected team morale, clarity, and psychological safety: • Unclear expectations and inconsistent communication: Project success criteria and performance expectations were often not clearly defined, leading to misalignment, rework, and uncertainty about priorities. • Feedback lacked structure and consistency: Performance feedback was irregular and frequently non-constructive. When guidance was given, it tended to be broad criticism rather than actionable steps for improvement. • Difficulty obtaining clarification when needed: Team members often struggled to receive timely clarification on responsibilities or project direction, making it harder to understand the full scope of their roles. • Discouraged escalation and limited support: At times, employees felt discouraged from bringing concerns to HR or other support channels, creating an environment where individuals hesitated to seek fair resolution. • Meetings used in ways that increased stress: Meetings were sometimes scheduled under one expectation but then used to discuss unrelated issues or deliver prolonged criticism, contributing to anxiety and reduced trust. • Perceived inconsistency in how opportunities and scrutiny were applied: Certain employees appeared to receive preferential treatment while others faced harsher scrutiny without transparent justification. This imbalance affected morale and trust in leadership.

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