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American Red Cross

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Hostile working environment - Account Manager American Red Cross Employee Review

1.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Great mission, great onboarding/training program. Decent benefits outside of pay.

Cons

Very low pay for hours expected. Extreme low morale. Management disaster! Extreme micromanagement by supervisor (to the point that it was said to me "you should write that on a larger piece of paper" when I was writing a reminder to MYSELF! And critiqued on how to keep my own personal calendar so "stay organized". My first week I was invited to a staff meeting with my peers from our area. It was very clear the lack of respect that was held for all management by my peers. Peers were openly admonished in front of the group, ideas were called "stupid", and upper management in attendance did not say a word to stop this behavior. One peer stated she felt a lack of respect and leadership and was scolded! After the meeting one peer was actually crying and several more were stating how horrible the management was. I have never worked in such a hostile environment in my life. I was fortunate that another job was offered to me during my first week there and I gladly jumped to take it and left without having to face one more day there. I can't believe how poorly the supervisor was allowed to treat staff with no recourse. After leaving, no one even called or emailed me to find out what happened!!

Explore other reviews about American Red Cross

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, ability to choose healthcare provider, merit awards

Cons

Lack of transparency from leadership, favoritism towards those in their leadership programs

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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