Pros
It is a good organization to put on your resume as they’re well known.
Cons
Unfortunately the majority of the workforce is under qualified and predominantly diversity or “friend” hires with no thought to skill levels. In addition, it is rare to find staff working there that are passionate about the humanitarian aspect of the job and rather find ways to do the least amount of work for the majority of the day. You won’t help customers and if you try it won’t get further than you. Managers and directors are stagnant and not qualified for their positions. It is a shame that such a well known organization lacks actual empathy and compassion. If you’re looking for a 9-5 this may be a good place for you. However, if you’re looking for a non profit to do your best most impactful work, I’d consider one of the many worthy ones out there—this is not one of them.