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American Red Cross

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The mission is so important but the organization is struggling (on the Biomedical side) - Account Manager American Red Cross Employee Review

2.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

-Each day you know you ARE having an impact on your community and saving lives -Great teammates who support one another and have each other's backs -Excellent commission structure, if you are set up for success you can crush your goals and make a lot of money through your bonuses each month (especially for a non-profit job) -Many people will respect your work and you because of your connection to the ARC -Great work/life balance, tremendous PTO program, managers are extremely flexible and understanding

Cons

-So much change and restructuring, you are constantly getting notifications of positions being eliminated, very depressing work environment, sometimes feels hopeless -Industry is in a complete nosedive, blood banking is slowly disappearing, not a great time at all to work in Biomedical -Very little opportunity to move up within the organization, all of the upper management is being moved to a "functional" model with execs leading from afar (no local leadership) -SO many stupid policies and rules that truly make no sense, you will be held accountable for things you have absolutely zero control over, no one seems to know where these come from or how to go about making changes for the better

Explore other reviews about American Red Cross

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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