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American Red Cross

Is this your company?

Not what was advertised... - Regional "Director" American Red Cross Employee Review

2.0
Aug 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Great brand. Great mission. Great history...from the outside looking in. Hearts are in the right place. People that have been around forever mean very well.

Cons

Long time staff are entrenched in a culture of operational loss. It seems that for years, no matter what the annual loss is at the chapter level, the national HQ has bailed the chapter out. Accountability is no where to be found. Introduction of a true sales organization to grow revenue and supplement the donation revenue stream is met with a resistance that I have never experienced in my professional career. Local policy and procedure is a hodge-podge of concepts that have little, if any, thought process behind them and no consideration of operational loss / revenue gain. The business basics of gross margin, net cost, business operational inputs and how to determine mark up are foreign to this organization. Current National HQ operational policies are outdated and unmaintained. The web based resource for finding what is supposed to be applied at the local level is an unorganized pile of documents and policy statements that often contradict each other...and the local chapters ignore these.

Explore other reviews about American Red Cross

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, fair pay and great work environment

Cons

Not a lot of upward mobility unless you find a different role in the organization. It’s also hard to switch between departments

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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