Great mission - Account Manager American Red Cross Employee Review

As an account manager, the incentive piece was taken away this year for individuals. They made it a team incentive, which is impossible to meet. All departments do not work well together and this price is highly important for the work that we do. They have some reps collecting 600-900 pints each month and meeting all individual targets getting nothing for an incentive, but then they have reps collecting 100-250 pints sitting a home 5 days a week getting their incentive. They do not care about their employees that truly believe in the mission and strive to make it better. Upper management doesn’t care about anything. They preach leadership on all employees but they don’t even show leadership. Some departments get a guarantee 3% merit each year even if they have pages and pages of complaints but their sales team is lucky to get a 1% merit increase. I have never seen an organization that doesn’t care about their sales team. It is so disheartened and they are losing their top reps because of this. No opportunity to move up, they only promote people that don’t deserve it.