employer cover photo
employer logo
employer logo

American Red Cross

Is this your company?

American Red Cross "family," NOT. - Lab Technician American Red Cross Employee Review

2.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

My coworkers are amazing.

Cons

We are seriously underpaid. Upper management has no interest in changing work conditions nor do they have any conscience in closing departments at the drop of a hat. Within a few years they closed both the Detroit call center and the National testing Lab. The news of the call center closing came at a meeting that was supposed to be regarding a new software system. It was TOTALLY unexpected. They didn't even give priority placement in other departments to their current employees. I've NEVER seen ANY company do that. The American Red Cross has a reputation for being compassionate, they are FAR from it.

Explore other reviews about American Red Cross

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

1
See reviews by: Helpful|Rating|Date|All