Everything else. Insane working hours (I once went an entire month without a single day off; regularly worked nights, too). No work/life balance (it's required that you still check and respond to emails while on PTO). Absolutely no management support. The Red Cross wants you to think it's a noble organization, but the blood services side is completely based off sales (the Red Cross makes money off of blood donations!). No consistency when it comes to company practices; local offices operate under the "don't ask for permission now rather forgiveness later" mentality. Completely resistant to change; no one like new ideas so no room to grow. Sales reps (Donor Recruitment reps) are bullies and get away with everything because they pass it off that they need to make goal. Of course, they are commission-based so it's not about helping others, it's about helping themselves.