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American Red Cross

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No loyalty for employees - Collection Specialist I American Red Cross Employee Review

2.0
Apr 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Great place to get work experience!! You will meet some great employees that actually have your back no matter what.

Cons

Company has no understanding for employees that have families and they will throw you under the bus in a hot second. All supervisors look out for only themselves only without regret! Lots of broken promises no room for growth ( or they won't let you grow if they don't think that you deserve it!

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American Red Cross Response
12y
Thank you for your review. We are glad to hear your time with us gave you good work experience, and are even happier to read that your workplace relationships were positive. We understand the importance of work/life balance and agree with you that all employees’ ideas and concerns should be respected and properly addressed. We will pass your feedback along to our leadership team as they evaluate ways to improve our organization.

Explore other reviews about American Red Cross

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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