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American Red Cross

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Great mission, horrible leadership - Associate American Red Cross Employee Review

1.0
Mar 11, 2009
Recommend
CEO approval
Business Outlook

Pros

The mission is very honorable, there is something uniquely different about working to help others and working for just a paycheck. You meet a wide variety of people from different backgrounds.

Cons

HQ needs a complete makeover. Instead of laying off employees every quarter, HQ should reevaluate its leadership. The organization is also stuck in the past, refusing to move along with the times. It lacks a connection with the younger generation, who will eventually be their key financial supporters. Total lack of respect for chapter employees, the ones who are out in the field and doing all the grunt work. Employees who hold leadership roles do not respect their lower rung employees. Lack of growth potential, no encouragement to succeed.

Explore other reviews about American Red Cross

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, fair pay and great work environment

Cons

Not a lot of upward mobility unless you find a different role in the organization. It’s also hard to switch between departments

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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