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American Red Cross

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The recruiter misrepresented - Phlebotomy Technician American Red Cross Employee Review

3.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is good and you’re almost guaranteed overtime because the blood drives usually go over their scheduled time. The training is also thorough and you use company vehicles for any travel.

Cons

During the interview process, I made it very clear that schedule consistency was my primary concern because my husband and I share one vehicle. The recruiter assured me that training would be seven weeks, Monday–Friday, 8am–5pm, and described it as “more like college,” implying a predictable classroom schedule. After the first week, that was no longer the case. I was regularly scheduled at off-site drives 30–60 minutes away, with shifts starting as early as 5:30am and ending as late as 9pm. The schedule became progressively less predictable week after week. Even after the schedule has been made, it changes frequently. You can’t plan anything ahead of time because they’ll change your schedule with as little as 10 hours notice if they want. They have zero respect for any work-life balance. I wish there had been more transparency about the actual training expectations and hours so I could have made a more informed decision.

Explore other reviews about American Red Cross

5.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it is comforting to work where some people have been in my department for 30+ years. I can understand why, the people are a breathe of fresh air.

Cons

I have no cons, I have been here for over 4.5 years

2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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