Absolutely awful - Auto Claims Adjuster Allstate Employee Review

2.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

None. There are literally no pros to this just unless you're just trying to have your license test and application paid for.

Cons

Unmanageable workload. 5 new claims every single day including weekends so you see 35 new claims a week and they expect you to clear out all these claims in 1-2 days even when insureds and claimants don't answer the phone. The training is a joke. They basically give you 50% of what you need and expect you to figure out the rest on your own. The biggest issue is they hire you telling you it's an hourly role and 40 hours per week. 2-3 months after training when you're off probation and into "production" they switch you salary with no pay increase and then expect you to work 55+ hour weeks to keep up with the insane load of claims.

Explore other reviews about Allstate

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance can work hybrid

Cons

Only earn 6 percent on total premium sold. Don’t earn on renewals.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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