IT Workers Not Valued - Infrastructure Analyst Allstate Employee Review

2.0
Nov 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Allstate is a great company to work for with excellent pay, benefits, and diversity. Great work-life balance, with possibilities to work from home or remote location with managers approval. Tuition reimbursement for undergrad degree or MBA. Lots of campus groups and events- such as financial fitness seminars, flu-shots, and active LGBTQ organizations. Northbrook, IL HQ is an easy commute from most of Chicago and suburbs.

Cons

Allstate Technology Organization (ATO) employees do not share many of the companies benefits because IT is considered to be a burden on the rest of the company. IT salaries are generally much lower than industry average by 20% - 50%. You really are stuck in your 'band'. Some new hires in high demand areas- such as SAP or Big Data get an OK initial offer, but then they can forget about any annual increases. No bonus or monetary recognition unless you are very high up the career ladder. Very limited growth opportunities, no clear career transitions, lots of nepotism and favoritism. One example is that after 15-20 years of service you may get the chance to become a team-leader, maybe. Lots of silos, with poor communication and coordination, even within the same departments- example between Windows and Unix support. Extremely restricted budgets for education, training, conferences, or travel. Lots of experienced people have been layed-off or have left leaving large gaps in knowledge. Younger staff have not been trained properly or paid properly to fill more advanced positions yet management still demands same or increased levels of service. IT leadership is full of legacy managers- rude, unavailable, and ready to take their frustrations out on you. Constant risk of being layed off, especially if you are experienced or well compensated. Employee share of cost of benefits went up drastically in a very underhanded manner. Morale is quite low. Company earnings are linked to catastrophic weather events- if you believe in global warming this company is in trouble. The auto insurance business is also in flux- with younger people driving less, development of services like Uber, and development of advanced driving technologies such as Google car and collision avoidance.

Explore other reviews about Allstate

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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