Pros
Paid adjuster training. You get to take some of your licenses with you when you leave. Onsite medical clinic.
Cons
Pay is less than the industry standard. Overworked staff with an atrocious workload, and no overtime. Zero work-life balance. You take your stress home and are afraid to take time off because you have to deal with the same unhappy customers on your log before you left. The claims handling system was much like Lucille Ball in the candy factory! Many employees leave there sick or dying (cancer) due to the stress. You are not allowed to discuss salaries amongst peers since whites were paid much higher salaries and promoted much more often compared to non-whites for the same position. People of color are still saying they were the "first Black" to be in this or that position. Many more instances of racism too numerous to count. I would not go back there even if my salary was doubled.