Changing direction! - Customer Report Administrator Allstate Employee Review

4.0
Aug 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The people are wonderful! This is a Fortune 500 company and is very fair to the employees and I truly believe they are fair with customers.

Cons

Since it's a big company they decided years ago to combine sick pay and vacation pay into one and the same benefit. It's sometimes it was necessary for people to come to work sick and therefore make others in the center at risk. The reason why these people came to work was that they wanted to save there time for vacation & true that's not Allstate's fault but it puts people who were honest at risk of getting ill.

Explore other reviews about Allstate

5.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, good people, good management

Cons

No major cons that I think of

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Local office had great support from my EA and coworker.

Cons

Systems constantly changing, poor IT support, state regulations constantly changing. No benefits in local offices and our rates are too high to compete.

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