once good company has gone downhill - Claims Adjuster Allstate Employee Review

1.0
Apr 17, 2010
Recommend
CEO approval
Business Outlook

Pros

flexible time off good people at the worker bee level fairly decent pay and benefits. local management tries to do well, but is hampered by mid and upper management.

Cons

since NextGen system was implemented 4 yrs ago, workload had drastically increased, leading to low employee morale and decrease quality of service to customer. in video, vice prez at HQ admitted he didn't know why customer satisfaction was not better than it was.

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent, busy, and you get to help people through tough situations and educate others on what it means to be protective. I am set schedule M-F and off on weekends.

Cons

Prices are a bit higher, and depending on how big your office is, you will be on the phone all day and feel drained afterwards.

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