Pros
Loved sharing information and getting the staff ready to help Allstate customers.
Cons
Pay raises are a joke. The give you a review in Jan and if you are lucky you get a 3% raise so that you can now pay for the increase cost of your medical insurance. Crappy Medical Ins for employees in cost a fortune and has a 6000 ded. For a family 350 every two weeks. Management sucked!!! I had one manager that didn’t care for me and would go behind my back and tell his manager I was the reason New Hires were not successful. Truth was they would hire unqualified people because they had no choice because any one decent could make better money somewhere else. I had several new hires that didn’t even know how to work a basic computer they couldn’t even sign on without assistants or work in outlook. How can I be held responsible for the person not succeeding when they should have never been hired for a position they were not qualified for? Management would interview and make offers and hope they would at least pass the background check/ drug screen. We would have new hires not even show up the first day. So a class of 20 would end up being a class of 12. If they did show up it was just a way to get into the door at Allstate with a hope of advancing and making more money later. Which was a joke on them because any raises received our medical insurance would take it as a increase and advancement only was successful if you kiss butt to get it. Turn Over was crazy you would have a training class complete training only to leave the Dept or quit within 6 months.