Great Company and Great Environment Chandler, AZ - Auto Liability Claims Adjuster Allstate Employee Review

5.0
Feb 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- The best part of working here in Chandler, AZ is the people here. You can walk to almost any department sit down and talk with someone about their job and how to get to where they are at. People are very positive and willing to help new employees on boarding. - Lots of room for growth. Out of my 8 team members 2 of them have been promoted in the last month. Both have been with the company for less than a year the other less than six months. - My personal favorite is the transparency. Your performance is posted on a board where everyone can see (yes strange at first). If your struggling in one area they will help find a way to get you back up to speed. Such as having the team cover inquiry calls for you or having an experienced adjuster sit with you and help you with your organization or process. A great environment to be in. -Training program is in depth with many instructors, teammates, and leaders willing to help you through the process.

Cons

- Workload can be challenging. You have to be proactive and extremely ORGANIZED. If you struggle with organization this is definitely not the job for you. - Like many customer service jobs some customers can be challenging.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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