Console Operator - Anonymous employee Allied Universal Employee Review

2.0
Oct 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Frequently, there is overtime available. Scheduled break are usually given on time. It is easy to switch off-days with coworkers.

Cons

Management is callous , self-interested, unforgiving, and seniority means nothing to them. Management will change your schedule out of the blue according to their needs. A tardy and an absence are consider the same infraction so, if you are going to be 15 minutes late, you might as well just take the whole shift off, if you can afford it. People in management tend to act emotionally and rash instead of professional.

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5.0
Mar 27, 2026
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CEO approval
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Pros

Pay raises every year and good quality training

Cons

Hard to transfer to other sites

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the people you meet are cool and you make real good connections with the professional guards (not a lot, but i got lucky)

Cons

*Management doesn't answer their phones *Management don't want to help you address the issues onsite unless the manager of that site has an issue. *Rude and non responsive office. *Operations managers and client managers are useless. (Their assistants do a better job than they do) *The guards are not the priority to management and the company. Very childish and hostile environment. *A lack of structure, communication and support.

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