Outsourcing and redundacy - Claims Handler Allianz Employee Review

2.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros are leftovers from prior to the "merger" with my original employer, Liverpool Victoria. Good team spirit Team building days Health & wellbeing support Trust driven working environment High but comfortable workload Pay date earlier in the month

Cons

Cons are as a direct result of the merger with Allianz, who are now my new employer. Numerous rushed and poorly planned changes to processes and systems. Arbitrary change to pay date with no consultation at the associate level. Consistent and purposeful movement toward outsourced workforce. This initially began with an attrition based model mid 2024, meaning associate roles vacated would not be rehired in the uk, rather in India. This has now progressed into a full blown announcement of mass redundancy for our arm of the business, affecting all associated departments and totalling 300 roles being made redundant. Plans have now been announced to commence hiring of 100 candidates in India within this arm of the business, effectively replacing every 3 UK employees with 1 Indian employee. Allianz has marketed this as "investing in a multiyear transformation programme to become a simpler, digital-led, leaner business". The non-jargon explanation is that despite Allianz UK personal generating an operating profit of £114.3m in 2024 and seeing an increase in profits in Q1 of 2025 vs Q1 of 2024, they are choosing to axe the jobs of the hardworking people who achieved and maintained those profits, and hire cheaper labour in India.

Explore other reviews about Allianz

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Quick interview process, maternal leave was available before 1 year of employment

Cons

You did have to work at least one day on the weekend.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, hybrid work arrangement is flexible (you can choose your 3 days in office)

Cons

Tenure and friendship is valued more than actual skillsets. Many people in Ops have no formal college education or true technical skills, and have been complacent in the dept for 10+ years. This leads to inefficient and stale processes that are reluctant to change. The culture is extremely passive aggressive and long-tenured employees are not welcoming to new hires from outside of the organization. People will go out of their way to sabotage opportunities for those offering new perspectives with greater value add. This causes forced interactions with low value collaboration. Many in analytical roles do not even understand basic Microsoft Office skills, Excel functions, V/XLOOKUPS, etc. and data is often reviewed manually per line item… This company is run like a low budget mom and pop shop where inefficient and backwards practices are toxically in circulation.

See reviews by: Helpful|Rating|Date|All