Former great job ruined by pharma sales model - Territory Manager Align Technology Employee Review

2.0
Apr 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Invisalign and iTero are great products. The stock program is also very rewarding.

Cons

Worst culture in the entire industry. Micromanagement to the highest degree. They have now cut almost everyone’s territory in half and essentially doubled the quotas. Impossible to ever hit quota two quarters in a row. The territories are have gotten so small and saturated it’s not possible to work more than 10 hours a week as every office has a scanner. Also Invisalign is a closed system so it’s very unethical twisting customer’s arms to buy itero that already have scanners that are faster and more accurate than iTero.

Explore other reviews about Align Technology

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and work life balance

Cons

No salary adjustment for where you live

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It used to be a good company who made a premium product, with smart coworkers, interesting tasks that involved a lot of math problems, with detailed code reviews. It still has generous PTO, sick days and a discounted lunch (in Raleigh office).

Cons

Management changed and there is an ongoing optimisation with hidden layoffs / force quits with no severance. Biased performance reviews with high expectations. Frequent goal changes and useless projects that will eventually be terminated and the whole team will be shuffled or dismissed. Complete delivery mess. Left hand does not know what the right hand is doing. Knowledge transfer sucks. The only way to understand the feature is to dig into the code (bad for newbies). New unqualified and arrogant low-level managers and team-leads, hide their uselessness on endless meetings, blah-blah-blahing with no real impact just to add visibility. A lot of stress, 5 days from office in an open space with no remote option even for new parents. The base is low with no stocks. Pro-Russian company, previously based in Moscow, relocated the whole office to the US and Europe due to sanctions during Russian-Ukrainian war (they recently laid-off a few Ukrainian guys).

5
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