Don't apply unless you need the experience - no respect - Costumer Service Assistant Air France Employee Review

1.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Great team and familiar environment.

Cons

I don't know where to start. People are treated as numbers, not in a neutral way but in a disrespectful one. The more you give and make a good job, the more they will push and play around with your time there. No credibility from anyone in HR and management in general. Most of the time the systems do not work and there is a huge gap in communication. Altogether, it makes it impossible to work without getting depression after a while. It is very easy to pass the lack of organisation to customers given the fact that most of the procedures are changing every second and people don't have time to practice or understand it. Disgusting treatment between KLM and Air France employees.

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5.0
Jul 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Top notch for employee working

Cons

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3.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

It was great working here.

Cons

It was a lot of work.

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