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      Agoda

      Engaged Employer

      Agoda reviews

      Management Horrors - Customer Success Specialist Agoda Employee Review

      1.0
      Sep 11, 2025
      Customer success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      None to mention. Benefits weren't great anyway

      Cons

      Direct in line managers were totally and almost non-existent in supporting their team members. Like a downline of rules that didn't make sense. No roo. For honest mistakes. Laid off the whole SG team with no ethics whatsoever.

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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