Agoda

Poor leadership and lacking strategy - Market Manager Agoda Employee Review

3.0

Oct 12, 2020

Recommend

CEO approval

Business Outlook

Pros

-Great coworkers -The work isn’t difficult, but it IS tedious and the same thing day in, day out. You basically have to be willing to grind. -No micromanagement (from my manager, at least, but I know that’s not true for others. One manager should stop making their direct reports put every single meeting they have on their calendar. That’s absurd) -We had a summit in Cancun before Covid hit -Pay isn’t the best, but it’s also not the worst by a long shot I’d recommend working here, but only to someone who can go with the flow and not get stressed out by things outside of their control. If you get frustrated easily or are very ‘that’s not fair’ oriented, this is not the place for you.

Cons

-Poor leadership that lacks transparency -Expects constant growth while making it harder to hit KPIs every quarter -Measures growth by internal, made up numbers rather than by revenue or other key business metrics -Almost 0% chance of career advancement -You often wonder what people in other departments even do, especially if they’re in a leadership position -Archaic technology is the truth -Lack of support for North America from headquarters (Bangkok) -Years behind larger competitors in terms of partner technology and programs -Do not care much about business ethics and doing the right thing for partners/customers

Agoda Response

Sorry to hear that you've not had the best experience at Agoda, though thank you for taking out the time to write a review. Total transparency and strict business ethics are foundational to our culture of integrity, and we encourage everyone to practice it at all times. There would have been instances when you didn't have complete visibility on other departments' work, and we recognize that. To solve this, we are planning more Town Halls and AMAs within departments. At Agoda, people are the backbone of everything we do, and all their questions – without any prejudice – matter to us. We take this seriously and will work hard to close the gaps. That said, we love that you found great co-workers in Agodans – it’s extremely important for us and it brings us great joy to hear it from you. Again, thank you for taking out the time to write a review. Your feedback is valuable to us. All the best! - People Team at Agoda

Poor leadership and lacking strategy - Market Manager Agoda Employee Review

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