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      Agoda

      Engaged Employer

      Agoda reviews

      So so - Customer Support Specialist Agoda Employee Review

      3.0
      Jun 8, 2020
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company was located in the central area, so it was very convenient to commute and I liked the culture.

      Cons

      It was very stressful to handle the claims via endless incoming calls.

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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