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      Agoda

      Engaged Employer

      Agoda reviews

      Good balance in work and life - Customer Service Specialist Agoda Employee Review

      3.0
      Jan 26, 2019
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      No overtime work at all. Salary is higher than other company in this industry/ job role. Many of attractive collegues to work together. Diversity within company.

      Cons

      Not challening. Boring because you repeat same things everyday. Not many skills/ experience can be earned here. However great place if you'd like to stay in this industry.

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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