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      Agoda

      Engaged Employer

      Agoda reviews

      hard pass - Customer Experience Specialist Agoda Employee Review

      1.0
      Sep 17, 2025
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      mostly wfh, no graveyard shift

      Cons

      management tend to closely monitoring mc taken, will affect appraisal. retrenched in a 15 minute teams call. no other way to contact them

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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