Pros
(1) On the basis you are brought in as an EXPERIENCED Business Manager, you develop the capability to be efficient and constantly solve ever changing problems. (2) The technical side i.e. SPL, TD, are amazing to work with.
Cons
There are far too many… (1) The job description for an experienced business manager is far too glorified than what it actually is. The real definition should (a) recruitment agent (40%), (b) call centre (25%), (c) admin problem solving (20%) (d) consultant career management (5%) and (e) business development (10%) (2) The micro management from management is unbearable i.e. how you dress, how you sit etc. (3) There is no capacity from management to coach hence one invests in themselves to truly learn the role and deliver. (4) The management is simply focused on numbers; no matter how much effort one puts to ensure the customers are satisfied. (5) The KPI’s that management expects is unreasonably high. You will be under watch if you are below these KPI’s. (6) The pressure from the above is too high for living forget work life balance. As a result the pressure is intense. Whilst the contract states 40 hours, you will end up on average with 55 hours per week. In several occasions, even a 10 mins break on a day is criminal given the KPI pressures. (7) The management at times lacks respect to their business managers and at times it’s visible that you are being judged. (8) There is no band of salary between experienced business managers and the magnitude difference between two managers of same levels is gobsmacking. (9) The base salary is indeed not enough especially if you live in London. The bonus ceiling, yes agreed is healthy though has not been achieved. The average figure provided by the hiring manager during interviews especially the finally in my opinion is questionable.