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      ALIGHT

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      ALIGHT reviews

      Decent management but emotionally taxing customer interactions - Senior Customer Service Representative ALIGHT Employee Review

      3.0
      Apr 22, 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent PTO Remote work Consistent Schedule Good management team

      Cons

      Dealing with upset customers is emotionally taxing.

      Explore other reviews about ALIGHT

      5.0
      Nov 20, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Terrific and passionate colleagues; extremely talented staff; easy avenues for feedback; deep commitment to co-creating with customers; flexible work arrangements available to accommodate family life

      Cons

      Career growth, as with any nonprofit, may be non-linear

      3.0
      Mar 23, 2025
      Program development advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location in the Midwest for development work / humanitarian assistance.

      Cons

      Low overhead means turnover have greatly impact the team.

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