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      3M

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      A Great Company with some troubles - Customer Service Representative (CSR) 3M Employee Review

      4.0
      Jun 5, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, friendly coworkers, decent opportunity to move up in the company.

      Cons

      3M focuses too much on pleasing shareholders and as a result of this has continually made cuts to their workforce, often rehiring someone for the same position from Costa Rica. The entire time I worked for the company myself and all of my coworkers were concerned about who would be cut next, even in large company meetings this was the most frequently voiced concern in the anonymous questions. The job is great, it is a wonderful company to work for, but you will never feel secure in your position.

      avatar
      3M Response
      2y
      Hello, Thank you for your review. We appreciate your feedback as a former employee and see your concerns regarding secure employment. We want you to know that we look to our current and former employees to help us shape the future of 3M, and are grateful you decided to share your experience with us. Have a nice day!

      Explore other reviews about 3M

      5.0
      Jun 15, 2026
      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for.

      Cons

      Large corp culture for employees

      2.0
      May 25, 2026
      Legal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and decent benefits.

      Cons

      Current management is completely disconnected from the needs and concerns of individual contributors. Which appears to be on purpose, as the company is in an active strategy of both strategic layoffs and of driving attrition in general, so everyone's stress levels are super high. The head of HR just quit so I can only assume worse labor actions are on their way. Also, be ready to not have a desk but still be required to come in 4 days a week.

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