Emma reviews

3.4

57% would recommend to a friend

(534 total reviews)
avatar

Dennis Schmoltzi

63% approve of CEO

52% positive business outlook

Emma has an employee rating of 3.4 out of 5 stars, based on 534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emma employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

534 reviews
3.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Employee Perks: Company product discounts and an affordable gym pass can be seen as benefits. Office Environment: The modern office design might give newcomers a different perspective on company culture initially.

Cons

A Note to Tech Professionals: This is fundamentally a company focused on physical sleep products, and it's crucial for tech enthusiasts to understand this: Not a Tech-Driven Company: While there may be tech elements, this is not a hub for innovation, scalability challenges, or cutting-edge technology projects. Limited Tech Challenges: The lack of high-scale data and limited tech-centric projects means you're unlikely to stretch your tech muscles here. Mismatched Expectations: If you're seeking a dynamic tech environment, this isn't it. The emphasis here is primarily on selling mattresses, not advancing tech solutions and tech products. Operational Overdrive: The company is so sales and operation-centric that product managers often feel like mere extensions of the operations team. Surface-Level Culture: While parties and events might suggest a fun work environment, the reality is a high-pressure, operations-driven setting. Review Manipulation: Encouraging early reviews from new hires may artificially inflate the company's image on review platforms (Glassdoor). **Closing Thoughts: While there's merit in the company's product quality, tech professionals seeking meaningful challenges should look elsewhere. The operational intensity and lack of tech focus can be stifling for those looking to grow in a tech-centric role.

2.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

They really do give you responsibility from day 1, but in a lot of cases you're filling in for someone who has already left - with luck, they'll still be in the company but doing another role, but it's also possible that they left the company, due to its high turnover. Therefore, it's necessary that you're proactive and a self-taught learner, who is not afraid to make mistakes and learn on the job. It's a good place to learn, and you'll be able to see a lot of the challenges that can happen in a company, which will help you think differently. At Emma, the general belief is that you don't need experience to be able to do a job, so that's a plus when it comes to giving everyone opportunities .The people are nice, especially outside of the work environment. It's generally fun after work, and there are a lot of young people.

Cons

The company is mismanaged, with no real sense of strategy or business acumen. The strategy changes quickly and it's often based on weekly performance data, which doesn't give you real insights on what and where to change. The higher management wants fast results (what they call "quick wins"), but there isn't a real effort to think how to actually get there and how to build long-term results. Profits are prioritised over customer service and employee well-being, and the priority is to grow sales, even if that's at the expense of customers and/or employees. This kind of employee pressure sometimes results in people competing with each other and making rude comments in front of the team, which can create a rather toxic environment if you don't stand up for yourself.

Viewing 250 - 252 of 534 Reviews

Glassdoor has 982 Emma reviews submitted anonymously by Emma employees. Read employee reviews and ratings on Glassdoor to decide if Emma is right for you.