ETS - Where 'non-profit' means no profit for employees...
Pros
- Work from home in your pajamas without long commutes or traffic. - Colleagues and lower management are nice. - Eligibility for food stamps and Medicaid due to low wages. - Cultivate your lack of self-worth with demoralizing leadership.
Cons
The life of an employee at ETS in a scoring position or leadership role is nothing short of a nightmare. Despite surpassing all employee performance metrics for over 15 years, I have never been given a pay raise. Instead, I have been subjected to cowardly worded pay cuts that are sent via email with less than 30 days' notice. It's both frustrating and laughable that any email that comes from the top is only to inform employees of cuts being made, with no positive interactions whatsoever. Any attempt to challenge anything can result in instant termination. Adding to the already demoralizing working conditions, ETS recently instituted a policy that allows them to cancel or shorten shifts at the last moment without pay. This means that the schedulers have no motivation not to overschedule staffing needs at the expense of employees. The expectation is for workers to be punctual and available for scheduled shifts up to six weeks in advance, and we can face termination for canceling too often. The new policy implemented by ETS, which allows for the cancelation or shortening of shifts without pay, has received widespread criticism from the employees. This policy is deemed unacceptable because it puts a significant burden on the workers, who have to adjust their schedules accordingly. Moreover, these employees cannot fill the time taken away from them by ETS with other work with less than 24 hours' notice, causing a considerable loss of income. Furthermore, it is worth noting that ETS does not offer any health benefits, paid time off, paid holidays, or bonuses to its employees. Although workers can contribute to a 403b retirement plan, they have to bear the program cost and receive no employee matching. It's quite ironic that ETS, a non-profit organization, seems to be prioritizing profits over the well-being of its employees and test-takers. It's a clear indication of the current CEO's lack of concern for the people who make the organization what it is. This situation seems to be a classic example of an organization deviating from its core values and mission, which is a cause for concern.
