ETS reviews

2.7

27% would recommend to a friend

(1,393 total reviews)
avatar

Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,393 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Nov 21, 2016

Scorer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent paying online job for educators or individuals with a degree. Hours are usually flexible. Staff is usually professional.

Cons

Communication with management can be difficult depending on the job you are working for. Company interaction can be very impersonal.

4.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

-Great pay for work at home job-usually $13-$15 an hour and up! -Flexibility in scheduling- if you are not able to work on particular day then you simply don't make yourself available. Scheduling is done monthly several weeks in advance. For example- you submit your availability for December during the first week of November. You schedule for December is confirmed the 3rd week of November. -Shift cancellation policy pays for half of your shift if canceled with less than 24 hours notice. -If you don't like to deal with a lot of people when working, this is the job for you- you will only deal with your immediate supervisor (Scoring Leader) and maybe their supervisor, though it is rare (Chief Scoring Leader). You do not interact with other raters. -Most of the initial training is self paced based on the program- either 4 or 8 hours.

Cons

- Raters should be aware of the program they are hired for- not all programs are year round and give consistent work. This is stated in the job descriptions. Some jobs are just for a couple weeks, one or two times a year. For these programs employees should not expect full time work. ETS frequently hires months in advance. -Some Scoring Leaders (a Rater's immediate supervisor) apply the scoring rubrics inconsistently. Some provide tons of feedback during a shift for potentially "wrong" scoring while others are so overwhelmed with their work load they don't provide feedback at all. -I have been turned down for some programs when I have gained the experience needed in the job description by working other programs (scoring non-English speakers, for example). This is not consistent! -Sometimes, my shift has been changed to earlier in the day with no notice (email or phone) -No benefits for work from home raters

1.0
Nov 16, 2016

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job itself is easy.

Cons

You'll never have a chance to actually do this easy job. Over the course of 3 months I was awarded a total of 16 hours, 12 of which were in a single month. I submitted approximately 200. While the hours are not guaranteed, the expectation is that they're hiring you because they actually need you. They obviously don't need raters but go through hiring spurts anyway. When I complained about the lack of shifts I was being given, I was told they were trying to be fair to all raters. So being "fair" to all raters meant I had 12 hours for the entire month of October, 0 hours for the month of November, and 4 hours for the month of December. They also make you go through mind-numbing training, and once you pass it you assume that will suffice for a while. But then they sneak in more mind-numbing training. You will train more than you will actually work.

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Glassdoor has 1,770 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.