ETS reviews

2.7

27% would recommend to a friend

(1,392 total reviews)
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Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jun 19, 2017

Working at ETS!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for!

Cons

work life balance isnt the best, but its all about what you put in

3.0
Jun 19, 2017

Mixed bag....

Recommend
CEO approval
Business Outlook

Pros

If you are permanent the benefits are great. As a temporary employee work-life balance is phenomenal.

Cons

Know that the company culture depends ENTIRELY on the department you're hired into and there is a LOT of nepotism. Also depends on the location - everything in Princeton is nicer/more professional than in Ewing. Management really varies throughout company but tends to be disconnected from the workers, overworked themselves, micromanaging, poor HR skills. The company uses a LOT of temporary employees during peak testing season. In some departments you'll have a chance at being hired for permanent, but in many, they will not consider direct hire (even though they constantly hold this over your head to motivate or threaten you.) I worked in the test security department. They will extend your contract year after year - so they maintain good employees without needing to pay for benefits, etc. I knew a guy (with a family) who did great work and stayed on as a temp for THREE YEARS. Know that the company is going through a lot of changes as the testing industry is changing. Some departments are being downsized or going under entirely. Something I heard the permanent workers complain about a LOT is work-life balance; depending on the staffing of the department you are in you could be overworked (like 2+ extra hours every night during peak season) whereas in other departments you'll get to leave on time, every day, no matter what.

2.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

"Flexible scheduling" - You can theoretically set your own hours. In practice, you either have an open availability or don't get any hours (not that you get enough anyway). Work from home Decent pay ($15/hr) Better than being unemployed.

Cons

Hours vary widely from month to month and there's never enough of them. Some months you'll work two 40 hr weeks. Others you'll get nothing at all. Shifts are added and canceled with very little notice (sometimes as little as a day). Supposedly if they cancel with less than 24 hours notice, they give you a half-days pay. Instead, they cancel exactly 25 hours in advance. Next to no contact with the company aside from a scoring leader that changes every day. Very little feedback and what feedback you do get next to useless. Most scoring leaders only contact you to tell you why you scored something wrong "according to the rubric," and if you try to defend your scores, expect to be told why their interpretation of the rubric is the only correct one. What makes this useless is the fact that the scoring leaders do not agree with each other. No benefits.

Viewing 1036 - 1038 of 1,392 Reviews

Glassdoor has 1,769 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.