ETS reviews

2.7

27% would recommend to a friend

(1,392 total reviews)
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Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits that have not yet been eliminated are satisfactory.

Cons

Many talented ETS employees with as much as 30 years' experience have been laid off in favor of inexperienced outsourced staff leading to a severe decline in quality. Due to their lack of industry experience, C-suite management have made questionable decisions that in some cases have led to the loss of decades old relationships. Their actions appear to be more of a preparation to sell off the company than to create sustainability. Unethical and mediocre VPs and middle management are glorified "Yes men" who run their departments using intimidation in lieu of knowledge. It is not uncommon for them to take credit for the hard work of their direct reports. Cronyism is widespread within the organization. Career advancement is unattainable.

1.0
Jul 2, 2025

Lost Focus, Lost Mission

Recommend
CEO approval
Business Outlook

Pros

Remote/Hybrid Workforce | Above Market Benefits Offset Lack of Career Opportunities | Employees generally considerate and professional

Cons

Words and lip service not supported by actions | Management more concerned about bonus opportunity | Attempting to remake the environment to a consulting company focused on micro learning certification servicing non education organization | Too much focus on India subsidiary | Organization is now flatten and run by 3rd party consultants | Attempting to service a market which has strong headwinds and regulation | Organization has been laying off and outsourcing roles since 2019

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ETS Response
11mo
Thank you for sharing your perspective. Even challenging feedback helps us grow, and it plays a vital role in shaping a better experience for everyone.
1.0
Feb 6, 2025

ETS does not want to hire Americans

Recommend
CEO approval
Business Outlook

Pros

Work from home. Sometimes the topics are interesting.

Cons

If you use ETS' TOEFL test to assess a potential student or employee's English proficiency, know that the test is largely being scored by non-native English speakers. They are looking for the cheapest workforce possible, and the quality of their products will reflect that.

Viewing 100 - 102 of 1,392 Reviews

Glassdoor has 1,769 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.