ETS reviews

2.7

27% would recommend to a friend

(1,392 total reviews)
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Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

At this point in time - very little is a pro if you are a rater based in the USA.

Cons

The company is outsourcing all jobs to India and USA based raters are being dropped from all shifts. ETS continues to ask USA raters to commit to working specific shifts but ultimately is cancelling them all in favor of what they refer to as their "Global" workforce. Many in scoring management are signaling that the company plans to go full AI automated by the end of the year. Think very carefully before you pass on another job in favor of a scoring.

1.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Smart, fair, honest and reasonable colleagues. Strong community sense among employees around the same level.

Cons

New CEO is from the for profit education sector and just interested in padding his resume for the next career step. Has no real ideas or plans for increasing revenue because of declining product lines so instead just fires people en masse without thinking through the consequences or providing an explanation. Has filled upper management ranks with external cronies who know nothing about the industry or internal ones who have failed repeatedly to be successful. Org leaders claim to be interested in diversity but diversity initiatives are run by old white people and actual people of color are dissatisfied and ignored. Research used to be a nice place to work but is now run by out of touch, overpaid people with no vision, ideas or expertise and just interested in protecting their huge salaries or continuing their climb up the career ladder by taking credit for work they didn't do. Total disorganization in the division and will probably just get worse. Talented people who do most of the real work are laid off without explanation or communication while upper management's favorites are retained despite obvious lack of competence. Remaining employees are looking for the exit. If you're thinking about coming to work here don't do it, you will regret it.

Viewing 88 - 90 of 1,392 Reviews

Glassdoor has 1,769 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.