Pros
Work from home, choose your own schedule.
Cons
They have you clear your schedule months in advance only to verify one or two shifts, then without notice, shifts are added, shifts are canceled. When they add shifts, many times they don't even bother to email, and if they do and you check the very next day more changes are made and there is no follow up email. Super unreliable but you're expected to make sure you're available. My biggest problem with this company is the scoring leaders they provide. You never get the same one and 80% of the time the ones you get don't care. I don't know how many times I have asked my scoring leader for help and you know what they say? "Please refer to the rubric." Uh, I passed training, I passed calibration so I know how to refer to it. Did you ever think it is a question outside of the rubric? Something I need clarified? Not only that, sometimes they give you feedback that contradicts the rubric, and if you point it out they ignore you or repeat the same thing, "Please refer to the rubric." Uh, I did and you're wrong, so now what? What's the point of scoring leaders if that is all they do? I can refer to it on my own, I need things clarified. If ETS refuses to review scoring leaders' work ethic then they shouldn't complain when they receive crappy work. My advice to you if you want to work there? Sit there and get paid. If upper management doesn't care, why should you? Make your money! Ride the clock until you figure it out or they fire you, either way they still gotta pay you. Another thing SLs do is they try to give you tech advice. If the tech department can't figure it out what makes you think you can? They'll have you fry your machine just because they thing they know. Not everyone works on a PC. Beware if you don't, you'll have tech issues from the beginning to end of your shift.
