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      Doubletree By Hilton

      Part of Hilton

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      Doubletree By Hilton reviews

      3.4

      53% would recommend to a friend

      (2,171 total reviews)
      avatar

      Christopher Nassetta

      78% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Doubletree By Hilton has an employee rating of 3.4 out of 5 stars, based on 2,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doubletree By Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Dec 9, 2014

      Housekeeper

      Housekeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talking to guests and helping them with whatever they need. Also getting to know my co workers. They're pretty amazing people to work with.

      Cons

      Worked to death. Have to fold our own linens. We basically have to do everyone's job in our department because no one cares enough for there job to help anyone out. We have people in the laundry that come to work anytime that they want and take lunch for about an hour. Then they go back to work and do absolutely nothing but walk in and out of the bathroom and kitchen. Not caring if we have the right materials upstairs so it's easier for us. Management doesn't do much but sit in the office with the door closed.

      5.0
      Nov 25, 2014

      I very much enjoyed working for what felt like a close knit family.

      Conference and events (operations) host
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a demanding place to work in terms of hours - I would often work 50-60 hours a week but it was a good atmosphere and a "all in it together" culture - nobody left early. Our manager was great - although giving the impression of being a bit all over the place he was the go-to person in the building. It's over 2 years since I left the hotel and although many of the faces have changed the ones that remain still stop to say hello and ask how I'm getting on if I visit. They were very interested in development and training - I learnt a lot and the experience was invaluable to me. I still miss the team and keep in touch with many of them. The "CARE" philosophy was strong in the location I worked in and our team even won £500 in a hotel-wide competition to demonstrate a value.

      Cons

      On a personal note I worked 1 hour away so the travelling was tough, especially in winter. It was difficult to secure promotion which is why I moved on in the end. Our entire department were deemed as "casual" staff which meant that we weren't entitled to any of the lucrative Hilton benefits and although working for over a year (and being replaced by one) was never able to secure a permanent contract, even with part time hours (although I was generally working minimum 40).

      2.0
      Nov 23, 2014

      Front Desk

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hotel has a high potential with better management.

      Cons

      One can not survive on that salary alone. General manager was problematic and the work environment is not so friendly

      Viewing 2077 - 2079 of 2,171 Reviews
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      ReviewsDoubletree By Hilton reviews

      Glassdoor has 2,358 Doubletree By Hilton reviews submitted anonymously by Doubletree By Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Doubletree By Hilton is right for you.