Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 726 reviews)); "Great culture and values!" ((in 427 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 333 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 284 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 199 reviews)); "Low salary and difficult to get promotion" ((in 92 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,174 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 22, 2022

I regret working for this company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

PTO and good Medical benefits

Cons

Low pay, EXTREMELY HIGH CALL VOLUMES, a lot of fraud, very angry customers, not a good job for your mental health, management doesn't care about you not having a second to breathe in between each call, very little ability to help customers with their account issues, most times you're told all of the things you can't do for a customer leaving you to be CONSTANTLY cursed out. Team Leads don't care how taxing it is to be frontline taking all of the heat for the company's short comings. I could literally go on for days! Looking for a new job now!

1.0

Feb 8, 2022

Not going well

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Benefits - PTO but sick days are included and less than normal holidays

Cons

- Bad and old style of management. Upper management is treated as nobility and only dictate around without much respect to people beneath them. Most of them have limited managerial and technical capability, and live in their own world. Lots of micromanagement and giving not much freedom and space to people under. - Reorg nonstop and losing a lot of people. All time high attrition and no realistic measure against it. - DEI just lip service. Upper management does as they please without much diversity or inclusion. - Red tape everywhere. - Bottom of the barrel compensation with very low bonus program. Merit increases less than half the inflation rate while making record profits and giving practically 0 merit increase last year. - No in place promotions. Need to change teams to get promoted. - Very hard to grow unless getting along with the "right people"

1.0

Dec 30, 2021

Management is hilariously bad

Credit disputes representative

Recommend

CEO approval

Business Outlook

Pros

Work at home. Pay isn't the industry worst but close.

Cons

This place, especially Credit Operations, is run by textbook narcissistics that are determined to be wrong at every corner. The company recently opened a diversity and inclusion office and tapped a white, straight, cisgendered, christian male to run it, by the way.

Viewing 70 - 72 of 5,174 Reviews

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