Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 726 reviews)); "Great culture and values!" ((in 427 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 333 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 284 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 199 reviews)); "Low salary and difficult to get promotion" ((in 92 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,174 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 14, 2019

Disappointing

Home equity

Recommend

CEO approval

Business Outlook

Pros

PTO & benefits are average for the industry. Onsite fitness facility is very nice. Subsidized prices on healthy items in the cafeteria.

Cons

While overall Discover Financial Services is a wonderful company, the home equity division became an extremely stressful environment due to unrealistic (if not impossible to achieve) metrics, constant negative feedback from managers, and extreme micromanagement. These factors, along with tedious and contradictory lending policies along with difficulty being granted time off made for a very disappointing experience. What was once an enjoyable job quickly became a source of significant stress. There is also no room for growth or advancement within the division.

3.0

Jan 29, 2019

Get out and stay out of Credit Ops

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health Benefits Peers PTO, 20 days non exempt 25 days exempt, extra 5 after 5 years

Cons

Credit Operations Management has gone completely down hill over the past 2 years They dont even let you read a book on the floor during slow times anymore The Team Leaders are clueless and dont have any idea what they are trying to coach to NO ROOM FOR GROWTH

2.0

Jan 23, 2019

SO MUCH PRESSURE

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

They really tried to make their employees happy. They also give a lot of great benefits at a reasonable cost. Constant contests and prizes. Flexible work schedules and availbility to work from home.

Cons

If you cannot handle speaking with 40+ and at times, reaalllly angry people, do not take at job here doing any kind of customer service. They put constant pressure on you to achieve your metrics and even if you had a GREAT call, if you missed one tiny litle thing, and it didnt inpact the customer, they would "ding" you. Say bye to your bonus that month.

Viewing 61 - 63 of 5,174 Reviews

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